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Essay on Case study The Flame | ||
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This is the first 1,000 characters of 801 words (3.2 pages) in the essay titled Case study The Flame The technology revolution is upon us. In recent years there have been many triumphs in technology. Now more than ever, people are able to communicate over thousands of miles with the greatest of ease. Wireless communication is much to thank for the ease of communication. What used to take weeks threw mail, now takes seconds over the Internet or even through the company network. However, just like any revolution there are social consequences.Email technology has solved many business problems but it has also created some etiquette dilemmas as personal and business users rely on it more and more. Words can be harsh. Email could sometimes be so casual it is almost like speaking, however without the tonality. In the case study, the email to Tom was what is called a “flame”. What is a flame or specifically what does it mean to be flamed? To be flamed means that you ve sent an e-mail to a person(s) that has caused that person(s) to respond in many, not-so-nice words. It s basically a verbal attack in electronic form. Sometimes the reason for a flame is quite obvious (keep reading), but in other cases you just never know. You might send what you think is a harmless e-mail to ten people. Nine people respond in a rational tone while number ten sends you a flame. Just remember that everyone sees the world differently. You may be lucky and spend your whole life dealing only with the people in the group of nine, but I ll bet that sooner or later you will run into person ten ... |
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Keywords: email technology, business email, flame, mail, just remember that, case study, bet, tonality, technology revolution, set the stage, proper etiquette, social consequences, angry mood, verbal attack, wireless communication, business problems, salutation, business users, dilemmas, electronic form